Using Linxis responsibly
These Terms set the operating rules for using Linxis as a hosted software service. They cover
account use, plan limits, acceptable use, billing, and the boundaries of our responsibility
when the platform interacts with Magento, QuickBooks, and other third-party systems.
1. Acceptance of these Terms
By creating an account, starting a trial, or using Linxis, you agree to these Terms and
Conditions. If you use the service on behalf of a company or organisation, you confirm that
you have authority to bind that organisation to these Terms.
2. Service description
Linxis provides software to help customers connect Magento with QuickBooks, configure export
rules, manage mappings, monitor sync jobs, review failures, and retry jobs or callbacks where supported.
We may change, improve, or discontinue parts of the service from time to time as the product evolves.
3. Accounts and customer responsibilities
You are responsible for maintaining the confidentiality of account credentials, ensuring that
your Magento and QuickBooks details are accurate, and restricting access to your account by unauthorised users.
You are also responsible for the accuracy, legality, and completeness of the data you choose
to sync through Linxis.
4. Trials, plans, and billing
Linxis may offer trial access, plan-based pricing, and usage limits such as store capacity,
trial sync allowances, or monthly sync limits. Trial and pricing information shown on the website
forms part of the commercial offer available at the time of signup.
If you move onto a paid plan, you agree to pay the applicable subscription fees and any taxes
due in connection with your use of the service. Paid subscriptions are billed on the cycle shown
at signup, checkout, or within your billing settings.
Unless cancelled before the next renewal date, subscriptions may renew automatically for the next
billing period. You can cancel future renewals at any time, but fees already paid are generally
non-refundable except where required by law or where we agree otherwise in writing.
If a payment fails, we may retry collection, restrict access to paid features, pause syncing, or
suspend the account until billing is brought up to date.
5. Acceptable use
You must not use Linxis to:
- break the law or infringe another person’s rights
- interfere with the security, availability, or integrity of the service
- attempt unauthorised access to accounts, systems, or data
- upload or transmit malicious code, harmful payloads, or abusive traffic
- misuse the platform in a way that could harm Linxis or other customers
6. Third-party services
Linxis depends on third-party systems such as Magento, QuickBooks, payment providers, and
infrastructure services. We are not responsible for outages, API changes, credential issues,
or interruptions caused by those third parties.
7. Data handling
To provide the service, Linxis may process account information, sync job records, mapping data,
usage data, logs, and integration data you submit or authorise. Our handling of personal data is
described in the Privacy Policy.
8. Availability and support
We aim to keep Linxis available and reliable, but the service is provided on an “as available”
basis. We do not guarantee uninterrupted uptime, error-free operation, or that every sync will
succeed in every circumstance.
9. Intellectual property
Linxis and its software, interface, content, branding, and documentation remain the property of
Linxis or its licensors. These Terms give you a limited, non-exclusive, non-transferable right
to use the service for your internal business purposes.
10. Customer data and records
You retain responsibility for the underlying business records and source data that you connect
to Linxis. We recommend that you keep your own copies of accounting records, store exports,
and any data needed for reconciliation or audit purposes.
11. Suspension and termination
We may suspend or terminate access if you materially breach these Terms, fail to pay applicable fees,
create security or legal risk, or use the platform in a way that harms the service or other users.
You may stop using the service at any time. Termination does not affect fees already due or rights
that arose before termination.
12. Liability
To the fullest extent permitted by law, Linxis will not be liable for indirect, incidental,
special, consequential, or loss-of-profit damages, or for losses caused by third-party platform issues,
customer configuration errors, invalid source data, or service interruptions outside our reasonable control.
13. Governing law
Unless a different law is required by applicable law or agreed in writing, these Terms and any
dispute or claim arising out of them are governed by the laws of England and Wales.
14. Changes to these Terms
We may update these Terms from time to time. When we do, we will publish the updated version on this page
and revise the “last updated” date. Continued use of Linxis after an update means you accept the revised Terms.
15. Contact
Linxis is provided by Meakes Ltd t/a Linxis. For questions about these Terms, please
use the support details below.
Related policies:
Privacy Policy
and
Cookie Policy.
Procurement resources:
Security,
DPA,
and
Subprocessors.