Choose your starting point
For QuickBooks, tell us your order source, company region and approximate export volume. For eBay, include your Magento setup and listing volume. For AI chatbots, tell us which website and knowledge sources you want to use. Please do not send account passwords or API secrets.
Already using Linxis?
Open an in-app support ticket with the affected job reference and a description of the issue. A QuickBooks health report can help us investigate. Review attachments before sharing them.
Fastest ways to reach us
Start a free trial if you want to see the product properly. If you want help while choosing
a plan or moving through setup, message Linxis directly and we can talk you through it.
Implementation and connector help
We can help structure tenant knowledge, install a website assistant, configure standard
connections and scope customer-specific APIs or controlled browser-assisted workflows.
Business and support details
Linxis is operated by Meakes Ltd t/a Linxis.
What to include in your message
- which websites, teams and customer workspaces are involved
- whether you need AI answers, QuickBooks, eBay or another connection
- your expected conversation, order or automation volume
- whether you need pricing, onboarding, or procurement help
- any target go-live date or internal review deadline
Common reasons teams get in touch
- get help choosing the right plan before starting a trial
- check which plan fits connection and automation volume
- review security, DPA, or subprocessors before approval
- ask onboarding questions about knowledge, mappings and workflow rules
- clarify how failed syncs, retries, and callback flows work
Useful public resources
Prefer to start hands-on?
If you already know the plan you want, you can start a trial and go straight into the guided
onboarding flow, then come back to us if you need support.