Website chat widget
Add an assistant to approved website domains and configure its presentation for your business.
AI chatbots
Help website visitors find answers in your business knowledge.
Give your website a branded assistant backed by the information your team publishes. Review real conversations and improve the answers customers need most.
How it worksLinxis
PrepareAdd and review your business knowledge.
ConfigureSet tone, boundaries and approved domains.
EmbedInstall the website chatbot widget.
ImproveReview conversations and knowledge gaps.
Features and benefits
Practical tools for everyday work.
Published knowledge
Create and manage articles so the assistant can retrieve relevant information from your workspace.
Answer guidance
Configure assistant rules for tone, boundaries and escalation guidance, keeping responses aligned with your service.
Conversation review
Read questions and replies to understand what visitors are trying to find and where answers need improvement.
Knowledge improvements
Turn review items into draft articles and publish reviewed answers for future questions.
Approved answer reuse
Approve useful answers for reuse, helping your team build a more consistent knowledge base.
Workspace boundaries
Keep assistant knowledge, widget configuration and conversations assigned to the right business workspace.
History controls
Review and remove conversation records using the available deletion and retention tools.
A typical workflow
A visitor asks about a service on your website. The assistant retrieves relevant published knowledge. Your team reviews the conversation later and can improve an article or approve a useful answer for reuse.
What you need to get started
You need the AI module, published knowledge, a configured model service and access to install the widget on your website. Model responses can be inaccurate: review important information and provide a human contact route. Conversation allowances and implementation work depend on your agreed plan.
Explore Linxis
Three ways to take work off your team’s hands.
Choose the modules that fit your business, with shared account security and support.
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Explore eBay →AI chatbots
Answer website questions from published knowledge and improve responses through conversation review.
Explore AI chatbots →Let’s plan your connection.
Tell us about your current systems, volume and workflow. We will help confirm the right modules and setup.
Talk to Linxis