Website chat widget
Add an assistant to approved website domains and configure its presentation for your business.
AI chatbots
Your knowledge.
Ready to help.
Help customers on your website and WhatsApp with answers from your published knowledge. Qualify enquiries and give your team a clear place to review messages that need a person.
Your systems. Working together.
How it worksLinxis
PrepareAdd and review your business knowledge.
ConfigureSet tone, boundaries and approved domains.
EmbedInstall the website chatbot widget.
ImproveReview conversations and knowledge gaps.
Features and benefits
Practical tools for everyday work.
WhatsApp enquiries
An optional channel in the AI module. Connect your eligible business number directly to Meta, answer questions and ask for enquiry details.
A person when needed
Pause automatic replies, review uncertain enquiries and reply as your team. Possible spam stays available for review.
Published knowledge
Create and manage articles so the assistant can retrieve relevant information from your workspace.
Answer guidance
Configure assistant rules for tone, boundaries and escalation guidance, keeping responses aligned with your service.
Conversation review
Read questions and replies to understand what visitors are trying to find and where answers need improvement.
Knowledge improvements
Turn review items into draft articles and publish reviewed answers for future questions.
Approved answer reuse
Approve useful answers for reuse, helping your team build a more consistent knowledge base.
Workspace boundaries
Keep assistant knowledge, widget configuration and conversations assigned to the right business workspace.
History controls
Review and remove conversation records using the available deletion and retention tools.
A typical workflow
A visitor asks about a service on your website. The assistant retrieves relevant published knowledge. Your team reviews the conversation later and can improve an article or approve a useful answer for reuse.
What you need to get started
You need the AI module, published knowledge, a configured model service and access to install the widget on your website. Model responses can be inaccurate: review important information and provide a human contact route. WhatsApp requires a Meta Business Platform connection and number onboarding. Meta messaging charges and setup work are separate from your AI module allowance. Conversation allowances and implementation work depend on your agreed plan.
Explore Linxis
Three ways to take work off your team’s hands.
Choose the modules that fit your business, with shared account security and support.
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Explore eBay →AI chatbots
Answer website and WhatsApp questions from published knowledge, qualify enquiries and hand uncertain conversations to your team.
Explore AI chatbots →Let’s plan your connection.
Tell us about your current systems, volume and workflow. We will help confirm the right modules and setup.
Talk to Linxis